At D-ID, we understand the paramount importance of safeguarding personal information. As a leader in AI technology, we’re not just about innovation; we’re also committed to upholding the highest standards of security and compliance. We’re excited to share how we protect your data with the same vigor with which we develop our technology.
We are proud to be recognized with four prestigious ISO certifications:
ISO/IEC 27001:2013: A testament to our robust information security management.
ISO/IEC 27017:2015: Sets the benchmark for best practices in cloud security.
ISO/IEC 27018:2019: Ensures the protection of personally identifiable information (PII) in cloud environments and compliance with data protection laws like the GDPR.
ISO/IEC 42001:2023: An international standard that specifies requirements for establishing, implementing, maintaining, and continually improving an Artificial Intelligence Management System (AIMS) within organizations.
ISO/IEC 27799: We are fully compliant with ISO 27799 Health informatics — Information security management in health using ISO/IEC 27002.
SOC 2 Certification: This framework ensures that data stored, processed, and shared in the cloud is protected against unauthorized access and with verified uninterrupted continued service level.
These certifications are not just accolades—they are proof of our relentless commitment to data security and compliance, thoroughly vetted by external bodies to ensure we meet global and customer standards.
For more information about our ISO certifications, click here.
We employ cutting-edge security protocols to ensure that your data remains secure and private:
Your sensitive information is in safe hands with D-ID. We don’t just meet the standard; we set it. Our commitment to security, backed by the highest certification standards and implemented through leading-edge technology, ensures that your data is protected against today’s threats and tomorrow’s challenges.
Learn more about our privacy policy.
Want to hear more about D-ID? Fill out our contact form to speak with an account executive.
Choose D-ID—where innovative AI meets uncompromised security and privacy. Let’s move forward together, securely.
Privacy Tech Expert & Investor at AWS, BigID, Visa, IBM
former Chief Privacy Officer at Microsoft
Creator of Privacy by Design; Executive Director of the Global Privacy & Security by Design Centre
We will strive to develop and use technology to benefit society, even at the expense of customer and investor priorities.
We will work hard to ensure that our customers are using our technology in ethical, responsible ways and while obtaining the necessary third-party consent if so required. We will endeavor to build “ethical use” clauses into all of our terms and conditions, which will allow us to suspend services and revoke the use license to those who fail to comply.
We will work to collaborate with major platforms, operators and others to create an industry-wide, standardized track and trace system (e.g. a digital watermark system) to allow users and vendors to detect/be alerted to synthetic media in all its forms. Until that exists, we will work to ensure that all uses of our technology are clearly marked or understood as synthetic. Our license agreements will permit the addition of such watermarks in a way that will not interfere with the content.
We strive to ensure that our platform and services will not be used for fake news purposes nor by anyone associated with a pornographic publisher, a terrorist organization or any individual, company or organization under applicable sanctions. We see this as our responsibility and moral obligation, and as such it is our commitment to exhaust all legal measures at our disposal to immediately suspend such use, should we discover such violation.
Provided we are legally allowed and where technically possible, we will conduct random audits of both original and generated materials that use our technology. We will do this to ensure that the material and created output are consistent both with our values as well as emerging standards and policies from governments and regulators.
Where an actor is visible or audible, we do our best to ensure that our contract with them respects their privacy and consent, in line with existing industry standards and expectations. In certain cases, there is a need for talent behind the scenes, as drivers for synthetic output, either from us or our licensees. In such cases, we will do our best to require that the performers consent to their performances being used in this way, are fairly paid, and informed of the distribution of their performances.
Through a content program, we will educate the public about how our technology, and synthetic media in general, works and how to spot its use and as mentioned, we will work to ensure that all uses of our technology are clearly marked סr understood as synthetic.
We will strive to train our platform with data sets that are diverse and do not favor any particular ethnicity, age or community.
We will contractually require our licensees to have the proper rights, including processing rights, to all the source material including images, audio and video involved in any generated content.
We will cooperate with appropriate regulatory and non-governmental bodies for mutual dialogue about ethical development and deployment of our tech. D-ID’s platform is compliant with the White House’s recently released Blueprint for an AI Bill of Rights, a non-binding document that aims to regulate how companies and government agencies can safeguard people from misuse or abuse at the hands of AI technology.